Gilang Adrian.

Summary

Technical Product Manager with nearly five years of cumulative product and technical delivery experience, including four years at AstraPay and a 10-month Apple Developer Academy internship. Own reporting and merchant analytics product direction, requirements, backlogs, and delivery in fintech. Created reporting backlogs across QRIS, Payment Channels, Biller, Cash-in, and Cash-out, connecting transaction, reconciliation, and settlement-data needs. Led a four-person Reporting stream including a designer, and co-owned roadmap and budget planning with the KYC Product Manager across a ten-person, two-stream group. Combine SQL, BigQuery, and Amplitude analysis with engineering fluency to prioritize business needs and deliver reliable tools.

Experience

1. Product Engineer — Reporting & Settlement Systems

   PT Astra Digital Arta (AstraPay)

   Nov 2023 – Present

   Jakarta, Indonesia

   • Created product backlogs for reporting capabilities across QRIS, Payment Channels, Biller, Cash-in, and Cash-out, covering transaction, fee, refund, reconciliation, and settlement-data needs.
   • Led product definition and the Q3 2026 Merchant Analytics Platform v1 pilot for a 39k-registered merchant base, delivering transaction value and volume trends, peak-hour profiles, and multi-level merchant hierarchies; up to 4k merchants accessed dashboards monthly.
   • Mapped merchant user journeys and authored product RFCs; benchmarked merchant dashboard features to identify product gaps and differentiation opportunities.
   • Expanded Amplitude tracking from B2C mobile apps to B2B merchant dashboards, enabling analysis of feature adoption, user behavior, and funnel performance to inform product iteration.
   • Owned product direction and roadmap for reporting and settlement-data capabilities; managed scheduled report delivery to 431+ merchants.
   • Authored Business and Technical RFCs with system flows, sequence diagrams, ERDs, and testable acceptance criteria, bridging business objectives from Finance, Operations, Risk, and Compliance into clear engineering deliverables.
   • Owned delivery validation across SIT, UAT, and production, defining acceptance criteria, executing functional checks, and coordinating release sign-off with engineering, QA, and business stakeholders.
   • Migrated 150+ legacy NiFi reports to a BigQuery-backed Java service, eliminating recurring monthly outages; built a self-service Report Admin Web for schedules, recipients, and report regeneration.
   • Upgraded report processing to Java 21 virtual threads, reducing on-demand report generation time by 83% from 12 to 2 minutes and peak thread usage by 75%; planned and scoped a secure report-delivery API route with engineering alongside email and SFTP.
   • Managed production incidents using Datadog APM, coordinated triage and stakeholder updates, and authored post-mortems with root causes and corrective actions.

2. PDCA Manager (Concurrent Role) — Multi-Stream Delivery Lead

   PT Astra Digital Arta (AstraPay)

   Feb 2024 – Mar 2025

   Jakarta, Indonesia

   • Led the four-person Reporting stream, including a designer, and co-owned roadmap and budget planning with the KYC Product Manager for a second stream within a ten-person group.
   • Prioritized feature requests and technical debt across 200+ partner reporting feeds using WSJF (Weighted Shortest Job First); conducted data discovery in BigQuery SQL to evaluate business impact and feasibility.
   • Presented monthly updates directly to the CEO on delivery milestones, OKRs, budget utilization, risks, and strategic recommendations.
   • Used SQL and BigQuery analysis to size opportunities, validate product hypotheses, and inform backlog decisions; coached junior team members in specification writing and facilitated retrospectives.

3. Platform Engineer — Infrastructure & Cloud

   PT Astra Digital Arta (AstraPay)

   Jul 2023 – Oct 2023

   Jakarta, Indonesia

   • Led UAT infrastructure migration from on-premise to GCP, coordinating environment readiness across Development, QA, and Operations while automating CI/CD pipelines to prevent environment drift.
   • Designed a centralized cross-project load balancer, reducing infrastructure expenditure by 48% versus the decentralized architecture.

4. Product Engineer — CMS & Authentication Rails

   PT Astra Digital Arta (AstraPay)

   Oct 2022 – Jul 2023

   Jakarta, Indonesia

   • Owned the Crafter CMS platform, backlog, and technical specifications for customer communication, transaction alerts, and OTP authentication; enabled teams to create and maintain notification templates.
   • Architected multi-provider failover rails across two SMS providers with automatic switching and one WhatsApp provider, mitigating a failure mode quantified at 26,988 failed requests and ~Rp924M potential lost transaction volume per downtime day.
   • Defined provider priority, retry strategies, and timeout thresholds; integrated the iOS MoEngage SDK and structured event triggers for targeted user messaging.

5. Product Management & iOS Development Intern

   Apple Developer Academy

   Feb 2021 – Dec 2021

   Jakarta, Indonesia

   • Completed a 10-month internship covering the full product lifecycle, from discovery to delivery, using Agile and Design Thinking.

Skills

Payments Reporting

Transaction, fee and refund reporting · reconciliation and settlement data · QRIS · Payment Channels · Biller · Cash-in/top-up · Cash-out/disbursement

Product Strategy

Product vision · roadmap definition · user journey mapping · backlog prioritization (WSJF) · RFCs · PRDs · user stories · acceptance criteria · UAT · stakeholder management

Analytics & UX

Amplitude · SQL · BigQuery · adoption and funnel analysis · competitive benchmarking · Design Thinking · Figma · KPI definition

Platform & Scalability

API/data-feed requirements · system flows · data mapping · microservices · Java (Spring Boot, Java 21 virtual threads) · PostgreSQL · GCP · Datadog APM

Collaboration & Tools

Agile / Scrum · Jira · Confluence · CI/CD · Git · GitHub Copilot · English (Fluent, Business Proficient) · Indonesian (Native) · German (B2)